Which Phone System is Best for Your Business
Life is full of choices and when it comes to business telecommunication systems the same is true - except there are probably more choices.
Every business is different - even ones in the same industry - therefore because every business will have different needs and budgets there are not bright-line rules where you can jut look up the number of lines and phones you need and determine the best system for your needs. The below chart however will give you some guidelines but the best way to determine which solution works for your company is to speak with one of our consultants and let them guide you to the best solution.
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User Features |
Avaya IP Office Strength |
Avaya Partner Strength |
ShoreTel Shore Gear Strength |
CorpConnect Hosted Strength |
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10 or fewer Telephones at one site |
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10 or fewer Telephones at multiple sites |
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25 or more phones at one site |
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25 or more phones at more than one site |
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ShoreTel offers better redundancy |
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Many sites with just a few phones at each |
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Informal call queueing |
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Allows calls to be routed as they arrive |
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Recording of calls |
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Supports Direct Inward Dialing |
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Supports only IP Telephones |
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Ring Office and Cell Phone at the same time |
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All Equipment Purchased and located at customer site |
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Customer only Purchases Phones - system is maintainted by Corporate Telecomm |
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Avaya provides up to 64 Parties |
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Large Multi-Site |
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Home Workers/Telecommuters |
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Ease of Management |
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