Improve Customer Satisfaction
Empower your staff & customers
With Avaya IP Office you can set up an automated attendant with interactive voice prompts to provide a professional voice for your business and satisfying service experiences for your customers.
Empower your customers to quickly identify their needs and path of contact. IP office integrates with Microsoft's Live Communications Server adding the ability for your staff to send instant messages to each other and to get real-time answers or to request participation in a customer call already in progress.
With Avaya IP Office you can maximize the quality of live connections, and minimize the amount of time needed to resolve customer enquiries.
Avaya IP Office can also help you to manage your precious people resources. You can set IP Office to send calls received in one location during its peak time, to another location where your staff may be idle.
With Avaya IP Office you can connect the right people at the right time.
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