Customer Success Stories Avaya IP Office

Case Studies


February 16, 2005

Headsets.com Connects Multiple Locations For Cost Savings

Headsets.com connects multiple locations for cost savings and better communication. Access from anywhere, in the office, on the road or at home (wmv).


April 24, 2008

I DRIVE SAFELY Realizes Cost Savings with IP Office - Video

Avaya IP Office delivers a five-year projected net benefit of $768,700 based on cost savings associated with agent productivity gains as call volumes grow (wmv).


April 28, 2009

Association of Accounting Technicians (AAT) Customer Brief

The Association of Accounting Technicians (AAT), established in 1980, is a United Kingdom-based non-profit membership body supporting the training, the qualification and the practices of accounting technicians. They selected an Avaya IP Office solution.


May 09, 2008

Accent Blinds Draws ROI In Under a Month with IP Telephony

Accent Blinds, New South Wales, Australia, improves service, productivity and revenue with IP Office.


May 09, 2008

Analytical Graphics Inc. Brief

Exton, PA (USA) - Analytical Graphics, Inc. (AGI), a provider of software to more than 30,000 national security and space professionals for integrated analyses of land, sea, air, and space assets, connects multiple offices across the US with Avaya IP Office.


May 15, 2009

A Matter of Taste - Small Business Profile

With Avaya IP Office, an upscale food business in California can answer and transfer calls quickly and efficiently, access and prioritize messages by phone or computer, and have nighttime emergency calls routed directly to the on-call person.


May 29, 2009

Ampacet Customer Brief

Ampacet is the world's leading volume provider of color and additive masterbatch solutions. Ampacet South America chose Avaya IP Office to network both locations in Argentina.


July 03, 2009

Angel Dental Care

Angel Dental Care selected an Avaya IP Office solution with Avaya VoiceMail Pro for its messaging needs; the IP Office Manager application to configure its call routing schemes and to facilitate moves, adds and changes; and Avaya Phone Manager Pro to all.


May 09, 2008

Aragon Ballroom Inc. Brief

Located in Chicago, IL, Aragon improves customer service and increases productivity with IP Office and Voicemail Pro.


May 09, 2008

Tarkett Sommer (SMBS Case Study - September 2006)

World leader in floorcoverings improves performance with Avaya IP Office.